Tag: 夜上海论坛RX

  • New Year’s resolution: Build a better member onboarding program

    first_img continue reading » Successful onboarding requires two chief ingredients, says Stacey Collins, director of experience design at BECU ($18.8B, Tukwila, WA): Good content and good timing.Members typically join the credit union for a specific reason but are often unaware of the full scope of its offerings. Onboarding ideally educates members about products and services as well as underscores the value of these offerings. To do that well, the credit union must present members with the messages they need, when they need them. So, BECU created more personalized messages and rethought its onboarding schedule altogether.Onboarding In One-Third TimeIn late 2016, BECU crossed an important threshold: 1 million members. In the years since, membership at the nation’s fourth-largest credit union has grown at a faster pace than other credit unions with assets greater than $1 billion. It’s this membership growth that spurred BECU in 2017 to review its onboarding processes. ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

  • Agudelo to join Stoke

    first_img Stoke manager Mark Hughes said: “We’ve put a lot of work into this deal, and I am delighted that we have managed to get the deal over the line. “It’s a good deal for us because he is a very good young player who boasts a lot of talent, as well as a lot of potential too. “I’ve known of him for a couple of years now. He burst on to the scene for the United States at the age of 17 and everybody has paid attention to him since. “I have kept my eye on him for the last 18 months, and thankfully we were in a position where we were able to pull this deal off.” Agudelo, who has previously played for New York Red Bulls and Chivas USA, made his mark on the international stage with a goal on debut against South Africa in 2010 and now has 17 caps. He only joined the Revolution this year in what is his fourth season in Major League Soccer. Stoke chief executive Tony Scholes believes the move underlines the growing strength of the American competition. He said: “We’ve played against five MLS teams in the last two years and have been consistently impressed with the quality we’ve come up against. Press Association United States striker Juan Agudelo has signed a pre-contract agreement with Stoke, the Barclays Premier League club have announced. The 20-year-old will join the Potters on January 1, 2014 when his contract with New England Revolution expires. Agudelo will link up with compatriots Geoff Cameron, Maurice Edu and Brek Shea at the Britannia Stadium when he completes his move. “We’ve already taken two players directly from the MLS in Geoff and Brek. “Geoff readily adapted to life in the Premier League by making 35 league appearances for us in his first season at the Britannia Stadium. “Brek and Maurice will be looking to do likewise this season and we’re confident that Juan will be able to follow suit.” last_img read more