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  • Estate agency claims success for its growing hub network

    first_imgNorth West London estate agency Benjamin Stevens says its experiment with hubs has been a success and the company is now moving to expand the network with national ambitions.It has a head office branch in Edgware and a second traditional branch in Bushey but has spent the past 15 months opening two hubs covering Harrow and Wembley, and Luton.These have proved a success, and MD Steve Wayne (pictured, below) has now opened a third hub serving Camden in central London, with more planned later this year. He claims that eventually his agency will cover the whole of London and beyond.“The industry is shifting, and established agencies need to move with the times, or get left behind. The future appears to be the hub,” he says.His hubs, which are in serviced offices, each cover an area of ten miles’ radius and are staffed by commission-only but employed Benjamin Stevens Partner Agents who work both in the hubs and at home.“It allows them flexibility, a better work life balance and the freedom to focus on the local areas they know best,” says Wayne.“It increases levels of customer service as agents must go to the clients rather than the other way around.”Agents working under the Benjamin Stevens brand get round-the-clock access to its marketing tools, operating systems, administrative support, training and knowledge. There are no set up costs or monthly fees.“If this model continues to work successfully as it has been, then it’s possible Benjamin Stevens could become a national brand, but the processed won’t be rushed.“The key is to make sure that each hub is successful and profitable before moving on to the next.”Wayne says he is recruiting Partner Agents with a variety of backgrounds including from well-established corporates.estate agency hubs Benjamin Stevens Estate Agency Steve Wayne February 7, 2020Nigel LewisWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles Letting agent fined £11,500 over unlicenced rent-to-rent HMO3rd May 2021 BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021 Home » News » Agencies & People » Estate agency claims success for its growing hub network previous nextAgencies & PeopleEstate agency claims success for its growing hub networkNorth London firm Benjamin Stevens says it has launched a third hub and has ambitions to soon cover the whole of the the capital and potentially, the nation.Nigel Lewis7th February 20200889 Viewslast_img read more